Nobody likes word verification codes, but they are an important step in ridding the online world of automated junk...
Here on Blogger, it helps stop automated spam from seeping into the comments, etc... On Ticketmaster, it keeps competition fair, as anxious ticket buyers go for those front row seats alongside other buyers, and not umanned computers programmed to buy out the best seats with speed and precision.
Recently however, Ticketmaster has taken a turn for the worse in regards to those pesky word verification codes. They've switched up many of their images with completely illegible ones, causing panic amongst ticket buyers vying for the best seats possible. Meanwhile, some images are perfectly black and white...giving unfair advantage to some. Furthermore, even when you're certain you've got it right, it seems to often be the case that it won't register accurately anyways, and you'll get a prompt to re-enter a new code entirely.
Truth is, good seats for many popular shows are nearly impossible to score (i.e. Bjork in NYC recently sold three shows out in seconds). Hence, the time it takes to re-enter a code in the word verification can make ALL the difference to die hard fans. In fact, it can mean not getting tickets at all. C'mon, Ticketmaster, get with the program!
Some screen-shot examples I've taken from Ticketmaster in my ticket-buying misadventures:

(above) ok, um??

(above) Is that a '6' or a 'G'? Chances are, you've guessed incorrectly.

and then, some people get:

The whole thing just burns me up.
-jmd